In the pursuit for speedy, impartial, inexpensive and accessible settlement services for unresolved issues arising from employer-employee relationship, a two-day Conciliation-Mediation Training for Single Entry Assistance Desk Officers (SEADOs) was conducted on June 2-3, 2016 at the DOLE Conference Hall, Cabinet Hill, Baguio City.

This activity, fueled by a Memorandum from Undersecretary for Labor Relations Rebecca M. Chato, aimed to capacitate and improve the capabilities of SEADOs in handling Requests for Assistance (RFAs).

Forty participants from the regional branches of the National Conciliation and Mediation Board, Philippine Overseas Employment Administration, Professional Regulations Commission, Regional Tripartite Wages and Productivity Board, Overseas Workers Welfare Administration, Employees Compensation Commission and the DOLE Regional Office came ready to be trained and polished as officers.

To further equip the group with various techniques, a workshop and a mock Single Entry Approach (SENA) concluded the program.  Regional Branch Director Gil G. Garagayan, who served as the lone speaker, gave his observation to the different scenarios presented.

This endeavor did not only allow the participants to showcase their conciliation skills but served as venue for them to get to know each attached agencies’ jurisdiction regarding various labor cases.

Lyla Jane B. Tacio